September 13, 2021 - Aloha Desert Pools

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Day: September 13, 2021

Things to Ask a Pool Service Company Before Hiring

Nowadays, there are so many pool service companies that choosing who you will trust to maintain your pool becomes a difficult task. What you must know is that not all pool service companies offer quality service. Or, if they do, they might not be what you are looking for.

September 13, 2021

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Aloha Desert Pools is a family-owned locally ran business with over 20 years of experience in the field.

Google Rating

4.7

Based on 77 reviews

Aloha Desert Pools Service & Repair

4.7

review us on See all reviews

John Rogers

1743536838

When pricing around to replace a failing pool pump, Aloha was the most fair priced and was very responsive out of all the pool companies in the East Valley. I was very pleased with their pricing and customer service - I will use Aloha moving forward for pool issues I can’t handle myself.

Nancy McDonald

1741723346

Aloha pools explained to us the process of draining acid washing, and cleaning tile and replacing l Our old filtration system pump they explained the steps how long it would take. Am I right on time did fabulous work I would recommend them and I give him a five star rating.

Bobby Swigart

1741292611

Jill Martinez

1740327721

We recommend Aloha Pools! We have been with them for several years; they are very professional, always reliable, and our pool is always sparkling! Their price is competitive and you can always get great communication from a live person on the phone! Or if you prefer text they do that too!

derrek shobe

1739397375

Very knowledgeable and actually care about me! Would highly recommend!

randi spelman

1739395940

I can’t say enough great things about Aloha Pools. They treat their customers like family. They are very professional, return calls promptly and are such a pleasure to work with. I give them 10 out of 10 stars!!!!!!!

Mary Conti

1738690869

Professional company. A pleasure dealing with them.

Joe Dougherty

1728264626

Had old sand filter replaced with cartridge type. Very pleased - good work all around. Excellent communication. Install done by Kyler - nice work - the plumbing is a work of art. Thank you all!

Aaron Brown

1718484200

Very impressive customer service. I called on a Friday night after reading all of the good reviews online. A gentleman by the name of Brian called me back within 5 minutes. Brian spent 30 minutes on the phone with me listening to my pool problem and how he would be happy to help me. Brian then showed up the very next morning to take a look at my pool. I would highly recommend this Company. I run a business myself and I know how important customer service is. This company cares about what they are doing. Im very happy to have finally found a pool company that cares about what they are doing.

Harveer Kaur

1714486531

Such a wonderful experience with the team at Aloha Desert Pools. They were meticulous, answered all my questions and did a wonderful job. Definitely recommend them.

Jody Cushing

1710432448

Jon Devner is great 👍🏼 They respond quickly and explain things well. I've had no issues since they've been taking care of my pool.

Cheryl Rustwick

1702143915

Excellent service, honest and timely responses. Jon is our technician and he is terrific. Highly recommend

Ty Pugh

1701707158

Wow. These guys are stellar, our technician Scott really went above and beyond every week. Anyone I had over would compliment the pool and say they wanted to jump in!This company is very communicative and timely. They have updates after every service and talk with you about any repairs in order to get you through it. Cheryl was great to work with as a coordinator and mediator between me and the techs when I didn’t see em.Great company, can’t recommend them enough! Thanks guys!

Mark Ennamorato

1701299455

My pool always *sparkles* after my weekly cleaning by Caesar, they take time to discuss what is going on, send email summary right after leaving. Highly recommended!

Chris Davis

1699288075

I have been using Aloha for about 8 months and cannot speak highly enough of my service. My tech Scott will text me every time he is on his way so I can make sure my dogs are in, he is always on time and my pool is perfect when he leaves. I get a detailed email of the services he addressed and pictures of the completed work emailed to me shortly after he leaves. I’ve never gotten this much info in 20 years of being a pool owner and using multiple pool services. I always feel that there cannot be too much info when you have a monthly service company who comes to your home this often.I absolutely recommend Aloha!

Kevin O'Reilly

1694473022

Jon is great, very knowledgeable. Price is reasonable.

Steve Russell

1693582985

: p :p

1690815822

Great service, very responsive, very professional.

Heidi Pearce

1690221033

Update: Aloha responded quickly and replaced filter the next business day.

Loriann Sawyer

1689187887

My pool looks absolutely amazing! It was swept and skimmed and now looks so inviting! Kudos to my pool guy!!

Daryl Gerke

1687816451

Great pool service! Been with them for several years.

Tiffany Brudzynski

1683486020

We just started with them a month ago and they have been wonderful! They take amazing care of our pool and always communicate clearly with us when anything is needed. Highly recommend their service!

Julia F

1683377016

Great service always - keeps pool super clean and balanced so we don’t need to worry about it. Suoer professional company with report from tech once complete weekly. Love this service and thank you!

KATHY O'REILLY

1682644357

Very pleased with service and our technician is great. Knowledgeable, personable. Efficient. Reasonable price Highly recommend!

Jason Young

1682527063

Scott Haynes is doing a great job on my pool thus far. He is polite and professional. Nice work!

Norman Konya

1681255306

Jon is an awesome pool tech. Very professional and knowledgeable. Best pool tech ever.

Joel Magnusson

1681150567

They replace my pool motor that was going out. They did the best job also they even fixed up my old one that was not running that great and they made it run as good as it did before. I really like the service and I like the way they get back to you through text if they missed your call. Everything is automated and the company knows what they're doing. They installed this new Hayward multi-step motor and you can't even hear it run at all. All I hear is my waterfall.

Paula Weirather

1680709768

Update to earlier review: After about 8 months of service, very happy I made the decision to go with Aloha. Service has been dependable, trustworthy and effective. Chris is professional, friendly, thorough and receptive to any requests or questions I have. Well done!I just recently started using Aloha Desert Pools to maintain and service my pool. Brad has been the technician, and is very polite, professional and is cautious when entering the yard in the event my pets are outside. The office/ownership has been very responsive to questions I've posed and very proactive with any relevant information, including charges for any necessary future equipment issues with my old equipment, which has been very helpful.

Samantha S

1679978231

Just started using Aloha Desert Pools for our new home. The previous homeowners were using them and they came highly recommended. They charge a reasonable price monthly which covers weekly cleanings. They send us a recap via email including before and after photos and details on the ph levels, etc. Jon has done a great job thus far! Looking forward to continuing service with them.

Joe G

1678847705

Always great service, consistent weekly. Great communication and pricing. Highly recommend

laurie christy

1677628875

Renae is the best! Very attentive to detail and answers all my endless questions. She shows up on the same day at the same time each week and has my pool sparkling clean for my grand daughters swim lessons. Thank you Renae 😀

Kurt Geitzenauer

1677622229

Jim Bacher

1677604557

Great service for our pool. From weekly cleaning to any reapir, they handle it with professionalism and care. Ownership is very responsive and our tech, Jon, does a great job each and every week. Highly recommend this reputable company.

Chrissy Schumacher

1677519064

David Oliver

1677088659

Aloha Desert Pools are awesome to work with! Comes every week to clean no matter the weather or time of year. If I have a question or a problem they quickly get back to me to help me resolve it. I highly recommend them!

Brenda Henderson

1676482503

I wanted to let you know Renae is great, she shows up weekly and is very thorough and efficient in cleaning the pool. She deserves a bonus,Brenda H

kelly snyder

1675964147

Have always gone out of their way to provide everything I need without pushing extra add-ons. Caesar did an exceptional job of cleaning and was very meticulous in how he cleaned everything..!!~

melanie haney

1675798751

Tanya Barnard

1675256474

I have used Aloha for a couple of years and they have always been amazing to me prompt any courteous anytime I have a question and they do a wonderful Job. The young lady that cleans my pool is amazing and alway does a great job and my dogs love to run out to see her.I would recommend this business to anyone!Tanya Barnard

Stacey Spears

1663698402

Super responsive and easy to work with! They take great care of our pool and equipment.

Jane Wright

1663193783

Renae is awesome. She does such a thorough job in cleaning pool. She even scales the walls to make sure all the dead leaves are remove. Pool is sparkling clean. I really appreciate her

The Dad

1662143266

Aloha always does an outstanding job. They are professional, friendly and reliable. I recommend Aloha Pools to all of my friends.

Melva Schultz Swigart

1661393543

Service is always quite good, but Chris, our tech today and the past few weeks, is the greatest!! Super hard worker with Awesome attention to detail! Really great service overall for several years now from a quality company. The owners, Lee and Cheryl, took over from previous company we had used, and have always been responsive to any issues we have had in a timely manner.Thanks so much and highly recommend. Thanks again Chris!!👍🏻

Hanna Griffin

1657247742

Best pool service company our family’s ever had! Highly recommend if you live in Gilbert or chandler. Brad the pool tech was awesome, great with dogs, and made sure our pool was perfect for summer fun with the kids!

Michael Antwiler

1651184334

I finally met an honest pool cleaner. Always here on the day they said they would be and always send me pics of what they've done. And if they see anything that needs to be done to replace the always text me to get approval. They are truly the best

Jeff Downs

1648762889

Lee and his crew did a great job on cleaning my pool tile. Highly recommend!

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