Pool Draining & Chemical Service (Acid Wash or Chlorine Bath)
Thank you for choosing Aloha Desert Pools 🌺🌵 to drain and clean your pool.
MUST READ – CUSTOMER ASSUMES ALL LIABILITY ASSOCIATED WITH POOL DRAINING AND CHEMICAL CLEANING SERVICE. By allowing Aloha Desert Pools to drain and acid or chlorine wash your pool, you, the customer is agreeing you have read the disclosure below and assume all liability for the outcome of your pool structure and surface.
By allowing Aloha Desert Pools to drain your pool, you have read and agree to the disclosure below. Draining and chemically cleaning your pool comes with risk that you assume all liability for.
Pool Drain, Acid Wash, Tile Cleaning, and Chlorine Bath Disclosure:
Waiver and Release of Liability Draining of Swimming Pool/Spa
Customer acknowledges that by reading the contents of this waiver and release of liability, CUSTOMER is aware that certain of the following problems can arise from draining a swimming pool/spa and is accepting responsibility of the potential issues that can arise from draining the pool/spa.
POOL WATER DRAIN DISCLOSURE AND ACKNOWLEDGMENT
By allowing Aloha Desert Pools to plug in the submersible pump to start and complete your swimming pool drain, you are agreeing this disclosure in its entirety. This disclosure applies to all pool/spa draining, chlorine or acid washes, tile cleaning and any work done while your swimming pool or spa are empty.
THE PURPOSE OF THIS STATEMENT IS TO PROVIDE YOU, THE CUSTOMER, WITH INFORMATION CONCERNING THE DRAINING FOR MAINTENANCE OF
SWIMMING POOL WATER. DURING THIS PROCEDURE, THERE ARE CERTAIN RISKS THAT ARE NOT NORMALLY ASSOCIATED WITH DAY-TO-DAY POOL
MAINTENANCE, AND WHICH ARE NOT WITHIN THE CONTROL OF THE PERSON DRAINING YOUR POOL. THIS LETTER IS DESIGNED TO INFORM YOU
OF SOME OF THE RISKS AND POSSIBLE RESULTS OF THE POOL DRAINING
PROCESS. DRAINING: Periodic draining of swimming pool water is a common maintenance practice. It is routinely performed to remove water that has become hard or laden with excessive minerals, or to perform needed maintenance, cleaning or repairs to a pool. Normally, removal of water from a pool causes no problems. However, there are a few things that can happen of which you should be aware. When the water is removed, the pool is exposed to the heat of the sun and air, the pool may rise out of the ground, a condition often caused by hydrostatic pressure (i.e., too much water in the soil). Once exposed to the air, tile may loosen or fall off; the pool surface can shrink, expand, crack, blister, flake or pop off, etc. These problems can occur, and are beyond the control of the person who has simply “drained the water”. Customer agrees to accept all consequences of having drained the pool regardless of why the pool is being drained. Original pool builder could void warranty. The discharge water remains the property and responsibility of the Customer along with all consequences and effects the water may cause. No warranty is given by the service contractor or the service individual covering any conditions resulting from the pool being drained. Restrictions on disposal of water from swimming pools vary from city to city; it is the customer’s responsibility to approve disposal location and procedures. After draining and/or work has been completed it is the customer’s responsibility to contact your water company to arrange for the refill of the pool with water.
Aloha Desert Pools is not responsible for the drain clean-out overflowing or any flooding as a result of the draining process. It is the customers responsibility to locate the sewer clean outs on the property. Keep pool light OFF until the pool is filled again. (it can explode) Please make sure to keep your pool pump turned off. Please do NOT allow children or others near the pool. It is the customers responsibility to turn off the hose filling the pool to prevent it from overflowing.
BY ALLOWING US TO PLUG IN THE PUMP YOU ARE ACKNOWLEDGING THAT YOU HAVE READ, AGREE AND UNDERSTOOD
THE RISKS AND OTHER INFORMATION DISCLOSED ABOVE, AND THAT THE ABOVE LISTED PROBLEMS MAY OCCUR
By allowing Aloha Desert Pools to start your pool draining, you have read this document in its entirety and agree to its terms and liability.
Once you agree to the above waiver, here is a checklist to help you with the process:
Customer has read and agrees to the above waiver and assumes all responsibility of draining your pool and/or spa.
Customer to identify where sewer clean-out is located to use for draining your pool per city recommendation.
Customer to please ensure clear access to gate and pool equipment for our equipment and technician.
Aloha Desert Pools will set up the pump to drain your pool in deep end of pool and run hose to your sewer clean-out.
When pool is nearly empty, drain pump has auto-off. Occasionally it will continue to run, Customer can unplug from outlet, but please leave pump in pool and hose running to clean-out.
Notify Aloha Desert Pools when your pool is empty
Please leave all Aloha Desert Pools equipment/pump in place as will use it for clean up.
Once cleaning is complete, Aloha Desert Pools will start pool filling with customers hose.
Customer to notify Aloha Desert Pools when pool is full and turn off hose.
Aloha Desert Pools will return for final clean up and start up of chemicals and equipment.
If you have questions during the process you can call/text 480-625-8794 or email [email protected]
Aloha Desert Pools provides weekly pool service, pool draining, chlorine baths, acid washes, bead blasting, tile cleaning and repairs in Gilbert, Mesa, Tempe, Queen Creek, Gold Canyon, Scottsdale, Phoenix, Ahwatukee and East Mesa.
Wow. These guys are stellar, our technician Scott really went above and beyond every week. Anyone I had over would compliment the pool and say they wanted to jump in!This company is very communicative and timely. They have updates after every service and talk with you about any repairs in order to get you through it. Cheryl was great to work with as a coordinator and mediator between me and the techs when I didn’t see em.Great company, can’t recommend them enough! Thanks guys!
I have been using Aloha for about 8 months and cannot speak highly enough of my service. My tech Scott will text me every time he is on his way so I can make sure my dogs are in, he is always on time and my pool is perfect when he leaves. I get a detailed email of the services he addressed and pictures of the completed work emailed to me shortly after he leaves. I’ve never gotten this much info in 20 years of being a pool owner and using multiple pool services. I always feel that there cannot be too much info when you have a monthly service company who comes to your home this often.I absolutely recommend Aloha!
They replace my pool motor that was going out. They did the best job also they even fixed up my old one that was not running that great and they made it run as good as it did before. I really like the service and I like the way they get back to you through text if they missed your call. Everything is automated and the company knows what they're doing. They installed this new Hayward multi-step motor and you can't even hear it run at all. All I hear is my waterfall.
Update to earlier review: After about 8 months of service, very happy I made the decision to go with Aloha. Service has been dependable, trustworthy and effective. Chris is professional, friendly, thorough and receptive to any requests or questions I have. Well done!I just recently started using Aloha Desert Pools to maintain and service my pool. Brad has been the technician, and is very polite, professional and is cautious when entering the yard in the event my pets are outside. The office/ownership has been very responsive to questions I've posed and very proactive with any relevant information, including charges for any necessary future equipment issues with my old equipment, which has been very helpful.
Just started using Aloha Desert Pools for our new home. The previous homeowners were using them and they came highly recommended. They charge a reasonable price monthly which covers weekly cleanings. They send us a recap via email including before and after photos and details on the ph levels, etc. Jon has done a great job thus far! Looking forward to continuing service with them.
Renae is the best! Very attentive to detail and answers all my endless questions. She shows up on the same day at the same time each week and has my pool sparkling clean for my grand daughters swim lessons. Thank you Renae 😀
Great service for our pool. From weekly cleaning to any reapir, they handle it with professionalism and care. Ownership is very responsive and our tech, Jon, does a great job each and every week. Highly recommend this reputable company.
Aloha Desert Pools are awesome to work with! Comes every week to clean no matter the weather or time of year. If I have a question or a problem they quickly get back to me to help me resolve it. I highly recommend them!
I have used Aloha for a couple of years and they have always been amazing to me prompt any courteous anytime I have a question and they do a wonderful Job. The young lady that cleans my pool is amazing and alway does a great job and my dogs love to run out to see her.I would recommend this business to anyone!Tanya Barnard
Service is always quite good, but Chris, our tech today and the past few weeks, is the greatest!! Super hard worker with Awesome attention to detail! Really great service overall for several years now from a quality company. The owners, Lee and Cheryl, took over from previous company we had used, and have always been responsive to any issues we have had in a timely manner.Thanks so much and highly recommend. Thanks again Chris!!👍🏻
Best pool service company our family’s ever had! Highly recommend if you live in Gilbert or chandler. Brad the pool tech was awesome, great with dogs, and made sure our pool was perfect for summer fun with the kids!
I finally met an honest pool cleaner. Always here on the day they said they would be and always send me pics of what they've done. And if they see anything that needs to be done to replace the always text me to get approval. They are truly the best
We have tried multiple pool companies and had the worst luck until we found Aloha !!! Definitely a must try!!! Kept our pool nice and clean! Actually brushes the sides and vacuums if needed. Professional!!!
I have been using Aloha Desert Pools for a few years now. I have always been pleased with the service they have provided. For the last several months Renae has been taking care of my pool each week and it has never looked better! I have been even getting a lot of compliments when I have company over. She is an asset to your team. Thank you, Renae!!
I really like my pool girl. I don’t know her name but she’s from Florida.. She comes every Monday and does a great job. My pool always looks amazing. I would highly recommend Aloha Desert Pools.Ina Fultz
I have been with Aloha for several years and they never disappoint. Their customer service is outstanding. Lee is always responsive, promptly and positively, any time I reach out to him. We recently had a problem with our filtration system and Lee sent a qualified tech who diagnosed the problem and was able to replace the system that same day! Aloha Desert Pools always goes above and beyond!
I just wanted you to know that the pool technician that you send here, is very thorough. I really appreciate the work he does. Thank you very much. I just wanted who ever is in charge to know that we are very grateful here.
Austin is awesome! He is thorough, detail oriented and takes his time cleaning our pool. Our pool always looks amazing when he's done. He is reliable and his work is consistently top notch. I would recommend this company to anyone looking for a dependable company that will leave your pool looking fantastic. :)
We contacted Lee after having some less than good service from a couple other pool services. Open my first conversation with them I knew I was going to be in better hands and was I right. His team has gone out of their way to make sure the diagnosed the issues we were having keeping our pool cleaned and corrected it right away. Two years and several companies prior and none of them fixed our pool until Aloha desert pools. Hands down amazing services.
Amazing Fast Service. I'm a new pool owner who had a ton of questions! Lee has been there to answer them from day one! Even got me scheduled in for a bead blast with only 2-3 days notice! Pool turned out amazing! Would definitely recommend Aloha Desert Pools to anyone!
Love Aloha Desert pools. Quality pool service that shows up when they say they will and makes your pool look amazing. So much better than just having “a pool guy” that may or may not show up! Been there done that. I love that they email me after they service the pool and they let me know what the levels of the different chemicals are.You won’t regret hiring them!! Tell them I sent you!!!
Lee was awesome in responding to all of my questions when we were looking to install a pool heater. He was competitive with his quote and the job was completed quickly in just 3 weeks. Great Company and excellent customer service. Highly recommend!
Lee takes care of all our pool questions and keeps us scheduled and rescheduled whenever we need and I cant say enough good things about Hayden, he cleans and puts up with our dog and always has a smile on his face. And puts our recycle bin away, what an amazing young man.
According to my home security cameras, they show up every week. Not only that, but when I need help to replace the hose for the pool shark vacuum or fix the lights, I can text and it gets solved within the week. Punctual and great communication.
Good communication. Responds to messages. James was awesome at getting the pool emptied, acid washed, water leveler replaced and pool filter cleaned. Would use again. Think I would find my own tile guy, next time to remove calcium . It was expensive for a mild build up $315.00 for 20 minutes work, I had agreed to the price so not the pools company fault. Just a lesson learned.